Privacy policy.

Closed Beta Notice

Klariti is currently in closed beta and is not intended for clinical decision-making. Always consult a qualified doctor before acting on anything you see in this app.

Who We Are

KlaritiTec (“we”, “us”) is the Data Fiduciary for all personal data you provide while using this application, as defined under the Digital Personal Data Protection (DPDP) Act, 2023. For any privacy-related request, contact us at support@klarititec.com

What We Collect

• Profile details: name, date of birth, gender, blood group

• Family member profiles you create within the app

• Medical reports and insurance documents you upload (images or PDFs)

• Symptoms and answers you enter in the symptom checker

• AI-generated analyses derived from those documents

• Your Google account email, if you sign in with Google

• Usage analytics: which screens and features you open, and when. These records are linked to your profile and to an identifier for your app installation, so they are pseudonymous, not anonymous. They never contain medical content or anything you type.

Why We Process It

We process your data solely to provide the Klariti service: AI-assisted medical report summaries, insurance coverage analysis, and specialist guidance. We do not sell your data, use it for advertising, or allow any third party to use it for their own purposes.

AI Processing

To produce a summary or a coverage analysis, Klariti sends your document to a third-party AI service that acts as our processor on our instructions.

What is sent. The contents of the file you upload — the medical report or insurance policy document itself — and, for a symptom check, the symptoms and answers you enter.

When it is sent. Only when you act: when you upload a document for analysis, re-run an analysis, or complete a symptom check. Klariti never sends your content in the background.

How it is handled. It travels over an encrypted connection. The processor does not store your content after the response is returned, does not use it to train or improve any model, and no person there reads it.

You are asked first. Before your first document is ever sent, Klariti shows you this in the app and asks you to agree. Nothing is sent until you do. If you decline, nothing is uploaded and nothing is analysed. You can withdraw the permission at any time under Privacy & Security in the app, which stops any further content being sent; analyses already produced remain in your account until you delete them.

How Your Data Is Processed

AI analysis of your documents and symptom checks is performed via secure API calls to a third-party AI processor, as described above. Your data is transmitted only to perform the analysis you request, is not retained by that processor, and is not used to train their models. No human at any third-party organisation reads your documents.

For infrastructure — including secure storage, authentication, and database — we use trusted third-party cloud providers operating under strict data processing agreements. These providers process your data only on our instructions and are contractually prohibited from using it for any other purpose.

Usage analytics are collected and stored by us, in our own database, on our own infrastructure. We do not use a third-party analytics product, and analytics data is not sent to any external service. It is not anonymous: each record is linked to your profile and to your app installation, which is what lets us delete it when you ask. No personal or medical information is included in analytics.

What We Don’t Do

• We do not sell your data.

• We do not share your data with insurers, hospitals, or any other third party for commercial purposes.

• We do not use your data for advertising.

• We do not allow LLM or AI providers to train their models on your data.

Storage and Security

Your documents and health data are stored encrypted at rest in India, with access controls scoped strictly to your account. Data in transit is encrypted via TLS. Only you can access your files.